Privacy policy

First of all, Ninyes takes data protection seriously.

That’s why we’ve put together this Privacy Policy to provide our online visitors and shoppers (“Customers” or “ you”) with transparent information about the privacy of this site. This Privacy Policy aims to answer the following questions:

  • What personal data we collect when you browse or make purchases on this site

  • How we may use, store and share your personal data

  • The use of cookies on this site

  • What are your data protection rights and how to exercise them

  • How to contact us

Please note that this privacy policy only applies to the processing of personal data carried out by Ninyes Inc. (later “Ninyes” or “our company”) as a data controller and only in the context of running this site and our online store.

This Privacy Policy may be updated from time to time. We will not make substantial changes without prior notice. You can determine when this Privacy Policy was last revised by referring to the “LAST UPDATE” date at the bottom of this page.

WHAT DATA DO WE COLLECT?

Ninyes collects the following data:

  • Your first and last name

  • Email address

  • Phone number

  • Postal address

  • Invoicing and billing information

  • Possible claims or refunds

  • Delivery information and delivery status

  • Your purchases on this site (item and value)

  • Chosen payment method

  • Possible use of discount or campaign codes

  • Direct marketing opt-outs and opt-ins

  • Possible communication with us

We may also process details about your interaction with our emails (such as whether the email is opened and which links are clicked in the email).

Analytics data may include for example the following data:

  • IP address

  • Device type

  • Operating system

  • Time of visit

  • Search terms used to reach our websites

  • Browser type and version

  • Browsing patterns on the site

  • Unique cookie identifiers

  • Language settings

HOW DO WE COLLECT YOUR DATA?

You directly provide Ninyes with most of the data we collect. We collect data and process data when you:

  • Register online, sell or place an order for any of the products.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

We may also receive data directly from you if you contact us with a question or complaint.

HOW WILL WE USE YOUR DATA?

Our Company collects your data so that we can:

  • Process your sale or order and manage your account.

  • Email you with any information such as information about your listed items, your purchases, special offers.

When you agree to use our website and online store you also agree that Ninyes will share your data with the services we partner with:

  • Google Analytics to compile Analytics Data and reports on visitor usage and to help us to improve the Services and offer targeted content. See Google’s Privacy Policy for further information.

  • Shopify, our online store platform provider to help us to improve the Services. See Shopify's privacy policy for further information.

When Our Company processes your order, it may send your data to, and also use the resulting information from, financial institutions such as credit card providers and credit reference agencies to prevent fraudulent purchases.

HOW DO WE STORE YOUR DATA?

Ninyes securely stores your data primarily within the European Economic Area.

However, we have service providers in several geographical locations. As such, we or our service providers may transfer personal data to, or access it in, jurisdictions outside the European Economic Area or the Customer’s domicile.

We will take steps to ensure that the Customers’ personal data receives an adequate level of protection in the jurisdictions in which it is processed. We provide adequate protection for the transfers of personal data to countries outside of the European Economic Area through a series of agreements with our service providers based on the  Standard Contractual Clauses or other similar arrangements.

We do not store personal data longer than is legally permitted and necessary for the purposes specified above. The storage period depends on the nature of the information and the purposes of processing. The maximum period may therefore vary per use.

Storage periods reflect the time frames we may need data for accounting, claims handling, internal reporting or reconciliation purposes.

WHAT ARE YOUR DATA PROTECTION RIGHTS?

Ninyes would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: home(at)ninyes.com

MARKETING

Notwithstanding any consent granted beforehand for the purposes of direct marketing, you have the right to prohibit us from using your personal data for direct marketing purposes by contacting us or by using the unsubscribe possibility offered in connection with our newsletter.

COOKIES

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

HOW DO WE USE COOKIES?

Ninyes uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

  • Tailoring our site and the information we provide in accordance with the individual interests of our Customers

  • Targeting and optimizing advertising

  • Integrating our social media accounts on our website.

WHAT TYPES OF COOKIES DO WE USE?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

HOW TO MANAGE COOKIES

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

PRIVACY POLICIES OF OTHER WEBSITES

The Ninyes website and online store contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

CHANGES TO OUR PRIVACY POLICY

Our Company keeps its privacy policy under regular review and places any updates on this web page.

HOW TO CONTACT US

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Contact information:

Data controller:
Ninyes Inc.
Vattuniemenkatu 5
00210 Helsinki
FINLAND

Registry and Data Protection Officer:

Ninyes Inc.
Vattuniemenkatu 5
00210 Helsinki
FINLAND

Name of the registry: Ninyes Customer Registry

Email us at: home@ninyes.com

HOW TO CONTACT THE APPROPRIATE AUTHORITY

Should you wish to report a complaint or if you feel that Ninyes has not addressed your concern in a satisfactory manner, you may contact the Office of the Data Protection Ombudsman of Finland.
E-mail: tietosuoja(at)om.fi
Switchboard: +358 (0)29 566 6700

 

Last update: Oct. 12 2021